HubSpot Service Hub Implementation for Better Retention and Revenue

Service teams play a critical role in revenue growth — but most companies can’t see what’s happening after the deal closes.

We implement HubSpot Service Hub as a core part of your RevOps system, giving leadership clear visibility into customer health, support performance, renewal readiness, and expansion opportunities.

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Who This is For

This implementation is built for companies that:

  • Struggle to understand customer health or churn risks
  • Have no visibility into support volume, ticket patterns, or service quality
  • Want unified data from first touch → closed deal → customer experience
  • Need customer success, support, and sales aligned instead of siloed
  • Are ready for expansion and renewal workflows
  • Want to elevate customer experience as a strategic revenue function

Works especially well for:

The Revenue Problem We Solve

Most companies track revenue only until the point of sale. After that, they’re blind.

Without Service Hub implemented as part of RevOps, teams struggle to answer:

  • How healthy are our customers?
  • Which issues are slowing down adoption or causing churn?
  • Where do upsell opportunities live?
  • Is service impacting revenue positively or negatively?

And leadership has no unified reporting across the lifecycle.

Service Hub fixes this by aligning support, success, marketing, and sales around one truth.

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What's Included

Your Service Hub implementation includes:

Optional Add-Ons

How it Works

Typical Timeline: 6–10 weeks

1

Customer Journey Mapping & Current-State Audit

Identify gaps, handoff inefficiencies, and customer lifecycle alignment.

2

Service Hub Build & Automation

Ticket pipelines, routing, inbox, SLAs, surveys, knowledge base.

3

Customer Health & Retention Infrastructure

Health scoring, dashboards, alerts, renewal/expansion visibility.

4

Training & Go-Live

Support team training, playbooks, process documentation.

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Expected Outcomes

With Service Hub implemented, you’ll have:

When paired with Sales Hub + Loop Marketing, you get complete RevOps visibility from first touch → closed deal → loyal customer.

Pricing Guidance

Service Hub implementations typically range from:

$10,000 – $40,000+

Pricing depends on:

- Customer success complexity
- Number of pipelines and ticket types
- SLA, escalation, and automation needs
- Knowledge Base or ERP integrations

Real Results from Real Clients

Discover how businesses are scaling smarter with our HubSpot RevOps strategies.

“The team at Modgility has been able to help us integrate our legacy ERP with HubSpot CRM to collect Sales data and insights that help us make better decisions. They also did a great job building our website and are currently developing a custom e-commerce platform for us as well.”
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Dean Payne

Bearing & Drive Systems

“The team at Modgility was able to integrate our ERP system, Quickbase, with HubSpot CRM allowing our Sales reps to be more efficient in their Sales activities and give management better insight into performance. Their attention to detail and customer service is outstanding! The ROI is obvious. Customers are seeing us as the leaders in our industry now.”
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Patrick Di Marco

Compliant Healthcare Technologies, LLC

“Modgility helped us determine the metrics and data required to set goals to be where our company wanted to be.”
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Jeannine Volchko

Lumitex

“With Modgility's guidance, inbound transformed my business, growing our sales revenue by 226% in less than a year.”
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Rob Palmer

Weed Pro

“Modgility’s strategies are comprehensive and effective, and I have nothing but praise for the whole organization.”
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Stewart Unsdorfer

Central HTG

“With Modgility's training and coaching, we have transformed our business, growing our sales revenue by 949% in less than a year.”
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Michael Wilhelm

Holladay Grace Roofing

Complete the Revenue Lifecycle with Customer Success Visibility

Service Hub turns support and success into strategic revenue drivers.
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Add-ons to Expand your RevOps Systems: